Pink Lenses - Marcelle Turner

Apr15

speakers, mirren, commercial

Shiny Suds Commercial




This morning I returned from New York where I was lucky enough to attend my fourth annual Mirren New Business Conference. The content is terrific, the networking is intimate and the speakers are dynamic each and every year. Some of the most inspiring sessions this year were lead by the “big guys” like Alex Bogusky (CP+B), Duane Bray (IDEO) and the ever-empowering Brent Hodgins (Mirren). Michael Goldberg (Zimmerman) put on quite a show but David Droga (Droga5) gets my vote for the most engaging agency presentation.

David’s presentation has a comfortable approachability to it; he was witty, playful and intelligent while maintaining full ownership of the room. What was most interesting about the Droga5 agency’s stories is their quick rise to major client success built on the foundations of taking risk and having the courage to ask clients to push their comfort levels. This commercial for the Method brand is a fun example of Droga5’s work. Granted, it got banned from the air, but we’re talking about it now so that’s still success!

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Posted by Marcelle Turner on Apr. 15, 2010

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Mar25

social media, internet, speakers, events, sxsw

SXSW 2010: Opening Remarks: Privacy and Publicity with Danah Boyd




A few weeks ago I was fortunate enough to be in the audience to hear Danah Boyd serve as the Opening Speaker for theSXSW Interactive Festival 2010 event. One of the world’s foremost authorities on social networks, Boyd works at Microsoft Research New England and also serves as a Fellow at the Harvard University Berkman Center for Internet and Society. Boyd recently completed her PhD in the School of Information at the University of California-Berkeley (my major at FSU) and her thoughts on the topics of privacy and publicity really got my attention. Specifically, I appreciate the simplicity of her perspectives and the “layman’s” approach to understanding how each of our decisions as marketers and individuals shapes the landscape around us. Bravo, Ms. Boyd!

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Posted by Marcelle Turner on Mar. 25, 2010

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Mar16

travel, relaxation, strength

My “Snap Out of This Funk” Spot

“By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.“ ~Confucius

Do you have a special spot you go when it feels like the weight of the world is making your knees buckle? Many moons ago when I was studying for a year at Bryant College in Rhode Island I found mine.  I had been to Newport, Rhode Island a few years earlier with my mother and had loved the area, so when it came time to explore the New England region Newport was the first stop on my itinerary. I’m not sure what part of the town attracts me most—the water, the food, the history, the architecture, or the isolation—but by my second visit I was certain that this place was made for me.

Along Ocean Avenue I found a small state park, and at that park, a bench resting on a patch of lawn peering over the jetties and the Atlantic Ocean. It sits completely unprotected from the elements exposed to sun, wind, and ocean spray at every moment. Sitting there, I find it impossible not to be humbled and inspired by the forces of nature and it’s openness to world. I think it’s vulnerability attracts me to it!

As the years have passed, I try to make regular trips back to what I now consider “my bench” when I need some spiritual re-alignment. I sit with my bench and reflect about the gifts of life and love, the lessons gained with time and maturity, and the inner strength in all natural things to survive.

Where is your spot?

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Posted by Marcelle Turner on Mar. 16, 2010

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Mar05

marketing, branding, value, corporate

Marriott: On The Move and Embracing New Media



http://news.marriott.com/

It’s no secret that I am a Marriott Brand loyalist. As a former employee and a family member of a current employee, my experiences with Marriott both as an associate and an guest have guided many of my customer services interactions. The organization taught me about what it means to provide “an experience”, the value of individual empowerment, and what it feels like to love your career.

In my current role I am often tasked with guiding my client partners to examples of other companies who lead in the field of interactive marketing. Marriott’s newly-launched “News Center” is very well-executed example of the marriage between corporate communications, social media, and consumer information. The difference in this type of news room verses a traditional “press” section of a corporate site is that it doesn’t make an assumption about who the user is. This style of news room treats all personas equally and allows for consumption of content in the media that the user chooses.

• Have a tech-heavy journalist visiting the site? There are digital media kits, interactive blogs, and a tag cloud to share the most current topics and help them write the story.

• Have investment banker interested in the brand? There are easy links to twitter feeds and RSS subscriptions, and information about the company’s culture and commitment to community available to keep them in the know.

• Have a mommy-blogger looking for content for her post about her dream vacation to Aruba? There are blog posts about Marriott’s top-rated hotels and links to executive chefs’ regional recipes to get her excited.

The point of approaching a news room in this manner is abandoning the assumption that visitors to this news site need advanced segmentation to ensure effectively communication. To the contrary, visitors who choose to visit the news section of a corporate site are already looking for information. Smart news and public relations marketers organize news content by topic to allow the visitor to choose their content and media type while exposing them to other topics of importance to the company. Did you know that Marriott has a Five-Point Environmental Strategy aimed at helping to protect the rainforests? Neither did I until I visited the News Center!

There is still room for improvement with Marriott’s News Center, (for example the “investor relations” link re-directs to an older design that looses the global navigation), but all-in-all I applaud Marriott for taking a big step forward in their communication efforts.

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Posted by Marcelle Turner on Mar. 05, 2010

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Mar03

mindcomet, stories, management

Here’s to New Beginnings

2009 was undoubtedly the most stressful, gut-wrenching, exciting and rewarding year of my personal and professional life. A back injury early in the year, a cancer scare during the summer, and a three-month ear ache (caused by too much air travel) almost brought me to my knees. Throughout the year at MindComet we were re-inventing the company and our brand from the inside out, fighting a tough economy, and aggressively participating in a ten-month long partnership selection process with a major brand. I can laugh about it now, but it felt like the year would never end! Then, (as almost by the grace of a higher power), the faith and honest-to-goodness hard work paid off with a December avalanche of the biggest, brightest and best-fitting client partnerships in our company’s ten-year history.

Admittedly, as a “newish” CEO, this first part of my management journey has been an emotional roller coaster—but one that I would never undo. As I reflect back on what made 2009 work (so I NEVER forget what got us here), the story brings me back to one common thread…LOVE. The people in this company who rose to the occasion to fight the odds, the economy, the nay-sayers, and the rutt we had gotten ourselves into have LOVE. They are dedicated to their crafts, committed to excellence and really understand what it means to be part of something worth fighting for.

In the next week, I’m making my attempt to re-acclimate myself to active blogging and I plan to share stories of the company’s renaissance—and some of the mistakes we made along the way. Please feel free to leave me a comment or ask questions!

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Posted by Marcelle Turner on Mar. 03, 2010

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Oct02

Guest Author: What’s In A Slogan?




By Eric Folgate

Whether we like it or not, marketing slogans are embedded into our mind and our culture.  The purpose of the slogan is to identify the company with something positive and get it stuck in your head forever.  I am positive that more people could answer the question, “What company uses the slogan ‘I’m lovin’ it’ “, than they could answer the question, “Who is the current Speaker of the House of Representatives?“.  C-SPAN doesn’t have a catchy slogan for their coverage of the House of Representatives, but McDonald’s has a marketing campaign that you’ll never forget.  That’s their goal, whether you like it or not.  It would be your goal as a business owner, wouldn’t it?



So, what’s in a slogan?  Are slogans a reaction to how our culture thinks, or do they strive to create a cultural reaction to a product or brand? 



McDonald’s Slogans



  • “You Deserve A Break Today” - Mcdonald’s is notorious for singling out the individual.  McDonald’s plays on our sense of entitlement in this slogan.  Younger target markets often react well to thinking they “deserve” something like a Big Mac.  This slogan has been recycled three different times by McDonald’s.  They first used it from 1971 - 1975, then 1980 - 1983, and finally 1988 - 1990.  I thought it was very interesting that McDonald’s has used this slogan at three different time periods.  Was it because of the success of the slogan, the cultural attitude at the time, or pure experimentation? 



  • “What You Want Is What You Get”.  This was used from 1992 to 1995.  Again, notice that McDonald’s is targeting YOU.  If you want it, you DESERVE to get it.  McDonald’s wants you to make an impulsive decision, because if you think too long about making the decision to buy fast food, you might pass it up.  We inherently know that fast food isn’t the best nutritional option for our body, and that’s why McDonald’s wants us to make an impulsive decision. 

“We love to see you smile” and “Put a smile on” - McDonald’s wants you to feel happy about eating their food.  Smiles are worth a thousand words, and McDonald’s knows it. 



  • “I’m lovin’ it” - One of the few slogans from a large corporation that uses the first person voice.  McDonald’s switched from questions using the second person voice to a bold first person statement.  This slogan invokes confidence, swagger, and an appeal to a younger generation by using a slang version of the word “loving”.  “I’m loving it”, sounds like something your grandma would say.  “I’m lovin’ it” is hip, and it appeals to a wider audience.  It’s a proclamation, rather than a question to ask yourself.  This is an obvious reaction to a bolder, more confident younger generation that embraces individualism and making their own decisions.

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Coca-Cola Slogans

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“Coca-cola is a delightful, palatable, healthful beverage” - Can you guess what year this slogan was used?  It was 1904.  I can only assume that education was much better in 1904, because few people today would even know the definition of palatable.  And I don’t think Coca-Cola would try to make the case that it’s healthful in light of what we now know about soda and the amount of sugar it contains. 



  • “Have a Coke and a Smile” - This is one of the most famous Coca-Cola slogans, and again, we see the use of the word smile.  Junk food is all about comfort and marketers know it.  They want you to feel good about drinking a coke.  They want you to think it will put you in a good mood.  Your life will be better if you drink coke! 



  • The interesting difference between Coca-Cola slogans and McDonald’s slogans is their marketing goal.  We saw that McDonald’s loves to address a specific consumer, whereas Coca-Cola focuses more on broad, general statements.  McDonald’s slogans are a call to action or thought, and Coca-cola slogans are bold, self-indulgent statements like “Always Coca-Cola” and “Can’t Beat The Real Thing”.  Probably the most famous call to action slogan is Nike’s “Just Do It”.  Nike’s focus on sports apparel makes their motivational slogan perfect for their marketing goals. 



    So what do you want your slogan or tagline to say?  Who do you want to target in your slogan?  Will your slogan start a cultural trend or follow a cultural trend?  As a small business owner, your slogan or tagline should flow with your marketing goals.  If your marketing goal is to brand yourself as a trustworthy service agent, then focus on something that forces consumers to trust you.  All State’s slogan “You’re In Good Hands” is a great example of prompting consumers to trust them.  Your slogan should be focused on your target audience.  What are you trying to say to them?  Make it unforgettable.  If you do, you’ll make strides in your market branding campaign. 




    About the author: Erik Folgate is an interactive and social media marketer in Orlando, Florida.  He writes about social media, technology, small business, and entrepreneurship at his self-titled blog.

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    Posted by Marcelle Turner on Oct. 02, 2009

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    Sep30

    vintage, advertisement, way back wednesday

    End of the Month Forgiveness Request

    Being an active participant in social media takes a lot of effort, and I have admittedly let my commitment to my editorial calendar fall by the wayside. A month of travel and business development can keep you quite busy! That being said, I’m back on the “dance floor” and ready to get back to writing for you, my awesomely loyal fans.

    This Friday I’m going to feature a guest post by a new digital friend, so stay tuned. Until then, here’s to “Way-Back-Wednesday”...





    Original Caption: “Soft, warm, quite…no waxing, no polishing.“ 2009 Caption: “When carpet designers play practical jokes.“ (Image Source: WellMedicated.com)

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    Posted by Marcelle Turner on Sep. 30, 2009

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    Hmmmm… should I give you my forgiveness for misspelling “forgivness”? wink

    Posted by Albert V on 09/30/2009 03:16 PM

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